Las Palapas - Playa del Carmen

Av 34 Norte Sn Entre 5ª Av Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710show map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  54 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

Las Palapas is a comfortable 4-star hotel close to the tropical white-sand beach offering 75 rooms with a wonderful view of the garden. Featuring Mayan architecture, the hotel is opened since 1990.

Las Palapas Hotel is also located within a 15-minute walk of Sun Jaguar. Set within a 20-minute walking distance from Playa del Carmen city center.

The hotel is surrounded by restaurants and golf courses.

The property is 50 km away from Cancun International airport.

Rooms

Staying at Las Palapas Hotel guests can make use of a minibar, Wi-Fi, an individual safe, television and a sitting area supplied in the rooms. Bathrooms feature a shower and a hairdryer.

Eat & Drink

Every morning starts with a rich buffet breakfast. Guests can unwind in the non-smoking restaurant, which serves delicious international cuisine. Beach bar is available on site. A variety of dishes are served in Ah Cacao Chocolate Cafe and Los Tabernacos Bistro Lounge, which are 10 minutes’ walk away.

Services

The on-site bicycle and car rentals are also provided.

Relax

Guests with children can use cots, a playroom and board games available on site. On-site activities feature scuba diving, beach volleyball and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   75.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Scuba diving

Services

  • Laundry
  • Medical facilities service
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Meeting room

Children

  • Paid babysitting/ Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Balcony

Bathroom

  • Hair dryer

Media

  • Telephone
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
Kool Beach ClubKool Beach Club700 ft
Plaza Quinta AlegriaPlaza Quinta Alegria2300 ft
5th Avenue (Avenida 5)5th Avenue (Avenida 5)2900 ft Playa del CarmenMexico
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Ah Cacao Chocolate CafeAh Cacao Chocolate Cafe1900 ft5th Ave & Constituyentes
Los Tabernacos Bistro LoungeLos Tabernacos Bistro Lounge1900 ft1st Avenue North between 10 y 12
Kaxapa FactoryKaxapa Factory2000 ftAv Constituyentes, betwen 10 and 15 avenues
Oh LalaOh Lala2400 ftCalle 14 bis between 10th & 15th Av.
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GolfCourse(Mahi)GolfCourse(Mahi)2.5 mi
Mahi Golf CourseMahi Golf Course2.5 mi
Rio SecretoRio Secreto5.4 miCarretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur
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Getting around
Airports
Playa Del Carmen (PCM)1.3 mi
Cancun International (CUN)30.5 mi
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Reviews
8.4
SuperbBased on  54  reviews
  • 9.6
    Exclusive

    Loved the location, right on the beach and it was so close to town, but you did not feel it was. The garden rooms were awesome and so charming...it felt like staying in a jungle..The natural landscaping and the way it was lit at night was gorgeous. .Loved that most guests were from another country and not from the US. Enjoyed sailing, diving and paddleboarding right right there. Enjoyed having a pool that you could do laps in, a work-out facility and pingpong/billard table. It was very peaceful.

  • 6.6
    Good

    It was quit and had and the balcony was great.

    The room are starting to get old and need rebuildning.

  • 9.2
    Superb

    The hotel has - Very good location; excellent design of rooms; excellent breakfast; very good natural setting

    maintenance of the rooms was less than good: blinds; lamps; sink-plugs not in good working order

  • 6.6
    Good

    Photos of rooms do not correspond with reality. Bungalows in need of cosmetic repair.

  • 8.2
    Fabulous

    Location next to the beach and close to the restaurants and bars on 5th Avenue. It has well kept and delightful jungle gardens plus its own bar,restaurant, shop etc.

  • 3.2
    Guest rating

    Rooms are basic and bathrooms not functioning properly. Staffed super aggressive and poor in general.

  • 8.8
    Superb

    The organization of the individual rooms..the locations of the common spaces..the beach and beach bar.. The quietness of the place, ideal for families despite the Mamitas Beach noise wich did quiet down at night Breakfast was excellent

    The food at midday and at night was very bad and expensive. We were staying in room 23 which is very badly tipped to one side.

  • 9.6
    Exclusive

    The location and the staff were super! 5 Star Staff!! Will come back. Heated pool would be good for winter time visits though. Other than that, no problems.

  • 7.8
    Fabulous

    Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

    Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

  • 5.4
    Guest rating

    Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

    Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

  • 7.8
    Fabulous

    Location of the hotel and the beach. Overall a nice stay.

    Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

  • 8.2
    Fabulous

    the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

    The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

  • 10.0
    Exclusive

    We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

  • 6.2
    Good

    It's situation

    The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

  • 9.2
    Superb

    It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

    The bed was hard.

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Highlights
8
SuperbBased on  54 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)1.3 mi
Cancun International (CUN)30.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room