Las Palapas Hotel - Playa del Carmen

Calle 34 Norte & 5Th Avenue, Centro, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Las Palapas Hotel - Playa del Carmen

Free Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Las Palapas Hotel is located just minutes away from tropical beaches.

You can find Casa Cenote only 2.5 km from the property. Golf courses and restaurants are stroll from the hotel.

Direct access to the sandy beach and gardens and a tropical garden is provided.

Guests can reach Las Palapas Hotel by car from Cancun International airport in 55 minutes.

Rooms

The property comprises of beautiful rooms appointed with climate control, a safe, television, a balcony and direct dial telephone. The rooms offer rustic decor.

Eat & Drink

Guests can share a meal in Los Tabernacos Bistro Lounge and Ah Cacao Chocolate Cafe, located about 700 meters away.

Services

Residents will benefit from wedding services, housekeeping and room service.

Relax

The beach facilities include parasols and sun loungers. On-site activities feature beach volleyball, table tennis and billiards.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   75.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Private beach
  • Currency exchange
  • Souvenir shop
  • Beauty salon
  • Coffee shop
  • Lobby

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Table tennis

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Meeting facilities

  • Conference room
  • Business services

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Massage
  • Library

Room facilities

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Rooftop terrace
  • Balcony
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Hair dryer
  • Towels

Self-catering

  • Refrigerator on request

Bedroom

  • Changing of linen

Media

  • Telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 5 years
Existing bedding FREE
Extra bed USD 30
One child
Extra bed USD 30
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 34 Norte & 5Th Avenue, Centro, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.0 mi
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    1900 ft
  • Los Tabernacos Bistro Lounge
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    75

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Las Palapas Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

Places of interest

  • Kool Beach Club700 ft
  • Plaza Quinta Alegria2300 ft
  • Terminal foránea de autobuses ADO3000 ft

Monuments and Landmarks

  • 28 de Julio Square3300 ft
  • Church of Guadalupe4600 ft
  • ADO International Bus Station5000 ft
  • Disabled-friendly beach5000 ft

Golf courses and Country clubs

  • Mahi Golf Course2.5 mi

Marina

  • Playa del Carmen Maritime Terminal1.0 mi

Local attractions

  • Sian ka'an Jeep Tour Expedition1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote1.5 mi
  • Whale Shark Tour1.8 mi
    Playa Del Carmen-Isla Mujeres -Holbox
  • Temazcal Natura1.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Cenote Chaak Tun1.8 mi
    Av. Juarez, Playa del Carmen

Near the hotel

  • Riviera Art Gallery3000 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Ah Cacao Chocolate Cafe1900 ft

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      83% likes this, based on 947 reviews
      Price Range: USD 6 - USD 21

    • Kaxapa Factory2000 ft

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      80% likes this, based on 564 reviews
      Cuisine: Organic, Venezuelan
      Price Range: USD 5 - USD 9

    • Los Tabernacos Bistro Lounge1900 ft

      Address: 1st Avenue North between 10 y 12
      Phone: 984-803-1674

      96% likes this, based on 279 reviews
      Price Range: USD 5 - USD 14

    • Oh Lala2400 ft

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      94% likes this, based on 545 reviews
      Cuisine: International
      Price Range: USD 8 - USD 31

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      75

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Las Palapas Reviews

    Guest reviews are submitted by our customers after their stay at Las Palapas

    Average guest rating

    8.4out of 10
    Superb
    Based on 40 reviews

    Rating by category:

    Rooms
    5.0
    Location
    10.0
    Dining
    8.0
    Value
    9.7

    Guest reviews

    • Family with children
      7.8

      Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

      Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

    • Couple
      5.4

      Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

      Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

    • Couple
      7.8

      Location of the hotel and the beach. Overall a nice stay.

      Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

    • Couple
      8.2

      the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

      The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

    • Older travelers
      10.0

      We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

    • Single
      6.2

      It's situation

      The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

    • Older travelers
      9.2

      It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

      The bed was hard.

    • Couple
      6.2

      Great location, great beach area. We walked along the beach of PDC and can say undoubtedly the northern area of PDC has the nicer beaches.

      The hotel layout is great but the hotel rooms need updating. The room we were assigned was not the room we saw in the photo on Bookings. The staff was kind enough to move us to another room though it was still not what we expected based on the photo on bookings. Also, we had a difficult time with the hotel's arrangements for our taxi to the airport. We were scheduled to leave at 3:30 am and when we arrived on time at concierage the taxi service never arrived, they seemed to just have forgotten. We waited for almost 30 minutes to have a new taxi arrrive. We were told by the night bookkeeper that the concierage staff arranges the taxi service on their own so the hotel is not responsible. The weird part is that we paid concierge directly for the taxi service and got a receipt. When the taxi did not arrive we asked the night bookkeeper to return our money, he said he would pay the new taxi directly. When the new taxi arrived the cost was less than what the night bookkeeper quoted us -- luckily we asked the taxi driver before the night bookkeeper was able to speak to him to get the correct info. So be careful.

    How to reach hotel

    hotel Las Palapas Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Calle 34 Norte & 5Th Avenue, Centro, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      1.0 mi
    Airports
    Restaurants
    • Ah Cacao Chocolate Cafe
      1900 ft
    • Los Tabernacos Bistro Lounge
      1900 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      75

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge