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Las Palapas - Playa del Carmen

Av 34 Norte Sn Entre 5ª Av Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Las Palapas - Playa del Carmen

Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Overview

Las Palapas is a comfortable 4-star hotel close to the tropical white-sand beach offering 75 rooms with a wonderful view of the garden. Featuring Mayan architecture, the hotel is opened since 1990.

Las Palapas Hotel is also located within a 15-minute walk of Sun Jaguar. Set within a 20-minute walking distance from Playa del Carmen city center.

The hotel is surrounded by restaurants and golf courses.

The property is 50 km away from Cancun International airport.

Rooms

Staying at Las Palapas Hotel guests can make use of a minibar, Wi-Fi, an individual safe, television and a sitting area supplied in the rooms. Bathrooms feature a shower and a hairdryer.

Eat & Drink

Every morning starts with a rich buffet breakfast. Guests can unwind in the non-smoking restaurant, which serves delicious international cuisine. Beach bar is available on site. A variety of dishes are served in Ah Cacao Chocolate Cafe and Los Tabernacos Bistro Lounge, which are 10 minutes’ walk away.

Services

The on-site bicycle and car rentals are also provided.

Relax

Guests with children can use cots, a playroom and board games available on site. On-site activities feature scuba diving, beach volleyball and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   75.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Currency exchange
  • Souvenir shop

Sports & Fitness

  • Fitness centre
  • Scuba diving

Services

  • Laundry
  • Medical facilities service
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Meeting room

Children

  • Paid babysitting/ Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Leisure/ TV room
  • Massage

Room features

  • Air conditioning
  • In-room safe
  • Balcony

Bathroom

  • Hair dryer

Media

  • Telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Las Palapas - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Av 34 Norte Sn Entre 5ª Av Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710

Get directions
Airports
Restaurants
  • Ah Cacao Chocolate Cafe
    1900 ft
  • Los Tabernacos Bistro Lounge
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    75

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Las Palapas Location

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  • General

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Route Planner
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Local attractions

  • Rio Secreto5.4 mi
    Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur

    Near the hotel

    • 5th Avenue (Avenida 5)2900 ft
      Playa del CarmenMexico

      Restaurants nearby

      • Ah Cacao Chocolate Cafe1900 ft

        Address: 5th Ave & Constituyentes
        Phone: +52 984 803 5748

        83% likes this, based on 947 reviews
        Price Range: USD 6 - USD 21

      • Kaxapa Factory2000 ft

        Address: Av Constituyentes, betwen 10 and 15 avenues
        Phone: 9841471645

        80% likes this, based on 564 reviews
        Cuisine: Organic, Venezuelan
        Price Range: USD 5 - USD 9

      • Los Tabernacos Bistro Lounge1900 ft

        Address: 1st Avenue North between 10 y 12
        Phone: 984-803-1674

        96% likes this, based on 279 reviews
        Price Range: USD 5 - USD 14

      • Oh Lala2400 ft

        Address: Calle 14 bis between 10th & 15th Av.
        Phone: 9841274844

        94% likes this, based on 545 reviews
        Cuisine: International
        Price Range: USD 8 - USD 31

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        75

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Mexico

      Use Badge

      Las Palapas Reviews

      Guest reviews are submitted by our customers after their stay at Las Palapas

      8.4
      SuperbBased on41 reviews

      Guest reviews

      • Family with children
        7.8

        Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

        Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

      • Couple
        5.4

        Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

        Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

      • Couple
        7.8

        Location of the hotel and the beach. Overall a nice stay.

        Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

      • Couple
        8.2

        the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

        The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

      • Older travelers
        10.0

        We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

      • Single
        6.2

        It's situation

        The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

      • Older travelers
        9.2

        It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

        The bed was hard.

      • Couple
        6.2

        Great location, great beach area. We walked along the beach of PDC and can say undoubtedly the northern area of PDC has the nicer beaches.

        The hotel layout is great but the hotel rooms need updating. The room we were assigned was not the room we saw in the photo on Bookings. The staff was kind enough to move us to another room though it was still not what we expected based on the photo on bookings. Also, we had a difficult time with the hotel's arrangements for our taxi to the airport. We were scheduled to leave at 3:30 am and when we arrived on time at concierage the taxi service never arrived, they seemed to just have forgotten. We waited for almost 30 minutes to have a new taxi arrrive. We were told by the night bookkeeper that the concierage staff arranges the taxi service on their own so the hotel is not responsible. The weird part is that we paid concierge directly for the taxi service and got a receipt. When the taxi did not arrive we asked the night bookkeeper to return our money, he said he would pay the new taxi directly. When the new taxi arrived the cost was less than what the night bookkeeper quoted us -- luckily we asked the taxi driver before the night bookkeeper was able to speak to him to get the correct info. So be careful.

      How to reach hotel

      hotel Las Palapas - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Av 34 Norte Sn Entre 5ª Av Y Zona Federal Maritima, Playa del Carmen, Mexico, 77710

      Get directions
      Airports
      Restaurants
      • Ah Cacao Chocolate Cafe
        1900 ft
      • Los Tabernacos Bistro Lounge
        1900 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        75

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenLas Palapas

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Mexico

      Use Badge